![]() Or we can just do disk image recovery and clone to customer backup disk and customer decrypt themself.įileVault is a form of full-drive encryption for Mac computers. In some cases, use challenge/response code. We have the necessary experience to recover data encrypted with the most popular encryption software (BitLocker, Mcafee SafeBoot, Symantec Enpoint, Safeguard, CheckPoint, PGP, SecureDoc, Pointsec, Truecrypt, and many others), user need to provide the recovery key, password, pass-phrase or key file for decryption. Getting as perfect of a 100% read as possible may also require more work from our engineers than a case in which we can read a smaller portion of a drive and get all of the user's files. This is because the image we create has to be decrypted and cloned before we can show the client the results of our recovery efforts. Depending on the severity of the hard drive's failure, multiple backup image need to be created in case decryption failed halfway.Įncrypted hard drive recovery also ties up more machine time than a normal HDD data recovery service. ![]() Our data recovery engineers have to make as complete of an image of the drive as possible before we decrypt it. We cannot decrypt your drive until it is imaged. But the difficulty comes in imaging the drive. We still need to open up your hard drive in our data recovery lab and make repairs, just like any other hard drive failure case. Recovering your encrypted external drive will be different from a normal dropped external hard drive recovery case.
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